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Privacy Policy

In General. We receive information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, and information about your company.

Information from Other Sources. We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated property information, contact details, links and e-mail addresses. In addition, if you sign up using your social media account, link your account to your social media account, or use certain other social media features, we may access information about you via that social media provider in accordance with the provider's policies.

How we use your information We use information about you for the following general purposes: to provide you with the products and services you request; to provide you with accreditation confirmation and updates; to manage your account, including processing agreements and providing notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use.

How you can access your information
  • You can access and update your contact information by visiting this website's Member Profile area.
  • You also can add or update information.
  • You will be given the opportunity to unsubscribe from commercial emails in any such message that we send you. If you are a registered member, you can also modify your choice at any time inside your Account. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your account or to your transactions on this site, without offering you the opportunity to opt out of receiving them.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from this site, you will not be able to access portions of our site.
Please note that we do not have access to or control over cookies or other technologies these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy.

External Links
If any part of this website links you to other sites, those sites do not operate under this Privacy Policy.

Changes to this Privacy Policy
We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.

How you can contact us
If you have questions about either this Privacy Policy or Accreditation Program, please email us using our customer service and feedback form.

Liability Waiver
BCHA shall have no liability to Corporate Buyers, Travel managers or travel management companies, its employees, customers, property guests and visitors or its other agents for failure by a Hotel or Property Management Company to render any services in accordance with any contract entered into between Hotel and its customers or its other agents.

In no event shall BCHA be liable for consequential or indirect losses or damages, including lost profit. BCHA’s liability shall be limited to the amount of the Fees paid to it under this Agreement.